All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
EXCEPTIONS
The following items cannot be returned:
> Subscriptions license codes
> For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
> A 15% restocking fee will be charged for all returns.
> Returns must be approved and include return authorization before being shipped.
> Items should be shipped by a carrier that can track packages.
> Customer assumes responsibility for insuring returned item
YOU ARE ALWAYS SUPPORTED*
EXPERT LEVEL SUPPORT WITH EVERY PURCHASE
You are eligible for our top-tier technical support (say that three times fast) behind every tool you purchase. We want to help you understand your tool to the fullest. From troubleshooting, software updates, and tool updates to programming, our team is here to help you get the job done.
* Support for European vehicles are additional cost. Please call our Sales team to learn more.
Learn More About Support
