Diagnostic Tools bought thru AE Tools & Computers include LIFETIME On-Car Technicial support FREE for the life of the tool!
LIFETIME TECH SUPPORT PACKAGE
Lifetime Tech Support Package for Your Current Tools*.
Our tech support package is included with the purchase of every tool we sell! But if you’re just now finding out about our game-changing tech support and need our tech support on a tool you did not purchase from us?
Bring it under our Lifetime Tech Support for $450 per tool!
ON-CAR SUPPORT IN A LEAGUE OF IT’S OWN
Our support team offers live phone and internet-based remote assistance for tool functionality, computer programming, immobilizer, and security-related issues, and more. We’re actually live on the car with you, logged in via the internet to a PC at your location. Our online ticket system is easy to use. Simply create a ticket online and in minutes our staff will contact you to provide industry-leading tech support when you need it most. Experience the tech support you’ve always dreamed of in the aftermarket world. A partnership with us can keep your shop profitable and ready to tackle the increasingly complex vehicle technologies of the future. We provide real support and real solutions. Welcome to the world you’ve dreamed of in the aftermarket.
When you have questions or problems, simply create a support ticket online and in minutes we will contact you! If needed, we will log in remotely and help you solve the issues you are facing. This support is REAL. Real people helping you when you need it most! There are no limits to the calls and no additional expenses for the help. If there are subscription fees or update costs associated with the tools, we will make you aware of that upfront. There are usually annual subscriptions and updates required for most tools. Additionally, pin codes are typically required for key programming and other security functions. We can educate you on how all that works and help you navigate the process of acquiring, installing, and using them. We view our relationship with our customers as a long-term partnership. Once we get our first tool into your hands and you experience our support, you’ll understand why we have so many loyal customers. We are tuned into the urgency that is present in every shop, and we understand the challenges you face.
Live Technical Support Hours: Monday, Wednesday – Friday 8 AM to 6 PM CST
Tuesday – 9 AM to 6 PM CST
*THE FINE PRINT:
FUTURE SOFTWARE LICENSES AND RENEWALS MUST BE PURCHASED THROUGH AE TOOLS & COMPUTERS TO KEEP THE TECH SUPPORT VALID.
EURO SUPPORT IS NOT INCLUDED WITH AUTEL & J2534 DEVICES.
ADDITIONAL FEES MAY APPLY FOR LAPTOPS AND EURO SUPPORT WITH AUTEL & J2534 DEVICES.